My username or password
doesn’t work or I forgot my password?
To look up your account info, username or password please
to visit our payment processor CCBill.com. If you experience any problems accessing
your account info please contact us at
Why doesn’t my username or password work?
Your account may have expired or your username or IP
address may have been blocked due to excessive usage or
logins from multiple Internet Service Providers.
Why was my account blocked? Possible reasons for this
Most likely your username and password were
guessed by someone or by a brute force password
program designed to guess passwords and then
traded amongst a large amount of users. This
triggers our password security script to
automatically block the account immediately.
Sharing your passwords will also trigger the
security script to block your account and we
will disable it permanently.
have exceeded our daily download bandwidth
limit. We institute a limit to minimize stress
on the servers and to prevent site leeches from
ripping all the content on our site. If you have
exceeded your download limit contact us to have
your account re-instated.
users are sometimes blocked. This can be fixed
quite easily. Please contact us immediately to
be re-instated or if you have any questions
about your account please contact us and we will
rectify any problems with your account ASAP. Our
members are very important to us as without you
our site wouldn't exist.
How do I cancel my
To cancel your membership
to visit our authorized payment processor CCBill.com. You'll
need at least two of the following pieces of information:
1) Email you signed up with
2) Credit Card # (or) Checking Account # (or) Phone #
3) Subscription ID
you have any problems contact us at
and provide us with your username and email address.
How do I download videos
to my computer?
Our videos our available in
the .wmv and .mp4 (h.264 codec) formats in varying HD and SD
sizes and are best viewed with the Windows Media Player or
the free VLC Media Player. We highly recommend you use the
VLC Media Player to view all .mp4s and if you have trouble
viewing any .wmv video try viewing it with VLC.
Download the latest version of Media Player
Download the free VLC Media Player
We recommend you download our videos to your hard drive to
ensure the best possible viewing experience.
Internet Explorer users right mouse click and select "Save
Firefox users select "Save Link As..."
How do you play .WMV
files on your MAC?
Mac users can use VLC media
player to play WMV files or you can
click here to download the Flip4Mac Windows Media
Components for Quicktime.
Why can't I play HD
videos on my computer?
If you play a downloaded video
and it appears jumpy, freezes or stutters you probably have
an old computer system with inadequate resources. HD videos
require a lot of computer resources to play correctly and
the .mp4 format requires even more than the .wmv format. You
should have at least a dual core processor and plenty of
system and video memory. If you think your resources are old
and inadequate try using the VLC Media Player. It's more
likely to work even with an older computer or single core
How do I stream the
In order to stream videos from
our site you first need to have a broadband DSL or Cable
Internet Connection and you need to have the Adobe Flash
Player plug-in installed. If you don't have the Flash Player
installed or need to update it
click here to download the latest flash player
If you have a dial-up connection you will not successfully
be able to stream videos and need to download a video
We offer a High and Low version of our streaming videos. If
your connection is too slow for the High version try the Low
If you experience intermittent stopping and starting of the
video you can try clicking on the pause button and waiting
until more of the video is buffered and then click play.
I have another question.
Please contact us at
for any of your questions, comments, or concerns. Customer
Support is vitally important to us and we welcome any
questions or feedback.
All models on this site are 18 years or older
and comply with 18 U.S.C. Section 2257 Compliance Notice.
All inquires should be sent to firstname.lastname@example.org.
otherwise noted, all images on this web site are
Copyright © 2000-2009 by Bikini Riot and are protected
by United States copyright laws and international treaty
provisions. United States copyright laws prohibit you
from any use of these images without expressed
permission from Bikini Riot.